There have been better times and worse times for Macy’s and Kohls.
The better times were back in the old days when shopping was all about customer experience, visiting department stores hunting for bargains on weekends and holidays. And each year would be a better year than the previous year.
The worse times are now. These days, when shopping is about on-line surfing, and department stores have been turned into storefronts for Amazon and other online sites. And each year is worse than the previous year.
Which is why I say that the two retail icons need a miracle in this upcoming holiday season to bring shoppers back to the shop floor and turn sales around.
To be fair, both store chains have developed their own online sites, trying to fend off Amazon’s challenge. But apparently, these moves haven’t been sufficient to slow down the sales decline.
In the most recent, quarter, for instance, Kohl’s sales dropped 0.90% and Macy’s 5.40%, as Amazon’s sales soared 24.80 percent—see tables.
Company Qtrly Revenue Growth Qtrly Earnings Growth12-month Equity Performance
Kohl’s -0.90% 48.60% -11.10%
Walmart 2.10 -23.20%
Macy’s -5.40 954.40 -48.55
Amazon 24.80 -77.00 +45.00%
Company Qtrly Revenue GrowthQtrly Earnings Growth12-month Equity Performance
Kohl’s 1.20% -15.5% -39.80%
Walmart -1.30 -11% -23.99
Macy’s -5.20 -45.60 -36.22
Amazon 21.90 125.0 +44.00%
Wall Street has taken notice, sending Macy’s shares down 48.5% in the last twelve months and Kohl’s 11%. That’s on top of sizable declines last year—see tables.
Meanwhile, Amazon’s shares have been soaring 45% this year on top of a 44% gain last year.
The decline in Macy’s and Kohl’s sales comes at a time when overall retail sales are on the rebound and consumer sentiment is strong. US retail sales rose 1.6% month-over-month in September of 2017, the biggest increase since March 2015, and well above the long-term average of 0.35%. Meanwhile, The University of Michigan’s consumer sentiment for the United States rose to 100.7 in October of 2017, the strongest number since January 2004, and well above the long-term average of 86.16.
That’s why the two retail chains need a miracle in the upcoming holiday season to turn sales around.