FAQ
What permits and licenses will I need?
At minimum, you will need a standard business license and tax ID number registered in your state. Additional permits depend on selling specific products like liquor or food. Your city may require special zoning permits for retail businesses.
How much inventory should I carry?
Carry as much variety as your budget and space allow in the beginning. Start with your best-margin items and seasonal products. Aim for enough inventory to continually offer selection but avoid overcrowding. Adjust inventory levels based on what sells and your storage capacity.
Should I buy or lease retail space?
Leasing provides more flexibility and less risk, especially just starting out. Buying commercial property has more upfront costs but builds equity. Consider starting with a short-term lease and then expanding to buy a building once established.
What legal protections should I have?
Meet with an attorney and accountant early on to ensure proper business formation, licensing, insurance coverage, contracts, employee policies, etc. Protect yourself with an LLC or corporation. Review lease and purchase agreements.
How do I price my products competitively?
Use a standard markup formula, like cost of goods sold x 2.5. Do local research on competitors’ pricing. Factor in unique costs like sourcing and import fees. Offer sales and promotions but avoid undervaluing handmade items.
How much staff should I hire?
Minimize payroll by starting small, often just yourself and 1–2 employees. Hire staff as you expand to cover things like customer service, purchasing, admin, events, etc. Outsource services when possible. Prioritize helping customers over other tasks.
What’s the best way to advertise?
Start with low-cost options like social media, flyers, and word-of-mouth. Attend local fairs and events. As your budget allows, expand to paid search ads, radio spots, print, and television. Loyalty programs incentivize return customers















